Frequently asked question
Have a question about our hotel? Find answers to frequently asked questions about our amenities, services, and policies below.

Have a question about our hotel? Find answers to frequently asked questions about our amenities, services, and policies below.
Browse our FAQs for quick answers to questions about booking, check-in, hotel facilities, and more.
Check-in time is 11.00AM and check-out time is 3PM. Early check-in or late check-out may be available upon request and subject to availability.
Our cancellation policy varies depending on the type of reservation and the time of booking. Please refer to your booking confirmation or contact the hotel directly for specific details.
We offer a variety of rooms to suit different needs and budgets, including single rooms, double rooms, family rooms, and suites. Each room is equipped with Minibar, LCD TV satellite, air conditioned, pillows menu, slippers, bathroom,shower, phon.
Yes, we have a restaurant that serves local food for breakfast, lunch, and dinner. We also have a bar where you can relax and enjoy a drink.
Yes, we have a swimming pool. Outdoor and indoor.
Yes, we offer complimentary Wi-Fi access throughout the hotel for all our guests. We understand that staying connected is essential, whether you’re traveling for business or leisure.
You can easily connect your devices to our high-speed network and enjoy seamless browsing, streaming, and communication throughout your stay.
Simply select our network from your device’s Wi-Fi settings and enter the provided password, which you can obtain at reception.
We strive to provide a convenient and enjoyable online experience for all our guests.
Absolutely!
We welcome families and strive to make their stay as enjoyable as possible. We offer a variety of family-friendly amenities and services, including spacious family rooms with comfortable bedding arrangements for both adults and children.
Our outdoor swimming pool has a dedicated shallow area for kids to splash and play safely. We can also provide cribs, high chairs, and other baby essentials upon request.
Our restaurant offers a children’s menu with kid-approved favorites.
Additionally, our friendly staff is always happy to assist with any special requests or needs you may have for your little ones.
We offer a variety of room types to cater to different needs and budgets. Our options range from cozy Standard Rooms, ideal for solo travelers or couples seeking a comfortable base, to spacious Deluxe Rooms featuring added amenities like a seating area and a larger bathroom.
For those seeking extra indulgence, our Suites provide ample living space, a separate bedroom, and often stunning views.
Each room category is designed with your comfort in mind, but they vary in size, features, and amenities.
For example, our Standard Rooms come equipped with a comfortable bed, a private bathroom, and essential amenities, while our Deluxe Rooms may include a mini-fridge, a coffee maker, and upgraded toiletries. Our Suites, on the other hand, might offer a kitchenette, a balcony, and a more luxurious experience overall.
We encourage you to explore our website or contact our reservations team for detailed information and photos of each room type to help you choose the perfect one for your stay.
While the specific amenities can vary slightly depending on the room type, we strive to provide a consistent and comfortable experience for all our guests.
In general, all our rooms include a private bathroom with a shower or bathtub, comfortable beds with high-quality linens, a television with cable channels, and complimentary Wi-Fi access. You can also expect to find a hairdryer, a safe for your valuables, and a work desk in each room. Additionally, we provide toiletries such as soap, shampoo, and towels.
Depending on the room category, you might also find additional amenities like a mini-fridge, a coffee maker, an iron and ironing board, and a bathrobe.
We aim to ensure that our rooms are well-equipped to meet your basic needs and provide a relaxing and convenient stay.
We are committed to helping you maintain your wellness routine while traveling.
Our hotel features a well-equipped fitness center, complete with state-of-the-art cardio machines like treadmills and ellipticals, as well as a selection of free weights and weight machines.
The fitness center is open from 8am and to 8pm and is complimentary for all our guests.
So you can enjoy a workout at your convenience without any additional cost. In addition to the fitness center, we also offer yoga classes, pilates, fit box.
Yes, we offer free parking for guests staying at the hotel. There are limited spaces available, so we recommend arriving early to secure a spot.
Yes, we offer airport shuttle services for a fee. Please let us know your flight details in advance, and we will arrange a pick-up or drop-off for you.
Yes, small and medium.
We strive to make our hotel accessible and comfortable for all guests.